Welfare Portal

Application and Request Process

1. Cause Intake

Beneficiary submits Welfare Assistance form (digital or physical) with ID proof, family details, and type of assistance needed.
Emergency requests may be made verbally but must be followed with documentation.
Applicant receives a reference number or acknowledgement that the form has been received.
Welfare committee checks for completeness of documents.

2. Cause Review and Verification

Initial Screening

Committee checks eligibility criteria (member of jamaat, genuine need, not duplicating benefits).

Background Checks

Committee conducts home visit/interview to verify income, living conditions and need.
Cross check with employers, landlords, neighbors, or family members if necessary.

Supporting Documents Check

Medical cases will require doctors' reports and hospital bills.
Financial cases will require pay slips, bank statements, proof of debt, eviction notices, asset documents and any other documents the committee deems necessary.
A minimum of 3 committee members review the application against set criteria (e.g., income level, urgency, family size).
Decision is recorded in writing with clear reasons.

Our Commitment to You

Applicants' dignity must be respected at all times.

We treat every application with confidentiality, respect, and compassion.

Required Documents

Valid National ID or Passport
Proof of Jamaat membership
Recent pay slips or proof of income (if employed)
Bank statements (last 3 months)
Medical reports and bills (for medical assistance)
Proof of residence (utility bill, lease agreement)
Any other documents specific to your request

Eligibility Criteria

Must be a registered member of the Jamaat
Genuine financial need demonstrated
Not receiving duplicate benefits for the same purpose
Willingness to cooperate with verification process
Provide accurate and truthful information

Background Checks and Information Verification

As part of the application process, the welfare committee may need to conduct background checks and verify the information provided. This may include:

Home visits to verify living conditions
Interviews with the applicant and family members
Contact with employers to verify income information
Contact with landlords regarding housing situation
Contact with neighbors or community members for character references
Verification of medical information with healthcare providers
Cross-checking information with relevant authorities or organizations

Important Privacy Notice

All information collected will be treated with strict confidentiality and used solely for the purpose of evaluating your welfare application. Information will only be shared with authorized committee members and relevant verification parties.

Your Agreement

Please read carefully and check the boxes below to confirm your understanding and agreement:

I agree to the application process and rules.

I have read and understood the application process, eligibility criteria, and requirements outlined above. I understand that my application will be reviewed by the welfare committee.

I consent to background checks and information verification.

I understand that the committee may conduct home visits, interviews, and contact employers, landlords, neighbors, or family members to verify my information. I agree to cooperate fully with the verification process and provide any additional documents requested by the committee.

I confirm all information provided is truthful and accurate.

I declare that all information provided in my application is true, accurate, and complete to the best of my knowledge. I understand that providing false information may result in rejection of my application or withdrawal of assistance.

I understand my rights and the dignity clause.

I understand that I will be treated with respect and dignity throughout this process, and all information will be handled confidentially.

By continuing, you confirm that you have read, understood, and agree to all the above terms and conditions.

Section A - Personal Information

Full Name *

Email Address * An account will be created with this email

Phone Number *

Password (for login) *

Jamaat Membership No:

National ID / Passport No: *

Date of Birth *

Gender *

Marital Status *

Residential Address *

Application Details

Assistance Frequency *

Duration (Months) Maximum 1 year from application date (only for monthly assistance)

Assistance End Date Only required for monthly assistance

Type of Assistance *

Category *

Amount Requested (KShs) *

Reason for Assistance *

Section B - Household Information

Total Household Members *

Dependents * Children, elderly, or disabled persons

Monthly Household Income (KShs) *

Main Source(s) of Income *

Other Support Received (if any)

Children Over 18 Years

Supporting Documents

Note: You can upload documents after submitting this application by logging into your account.

Required documents: ID/Passport, Medical Reports/Bills (if medical), School Fee Structure (if education), Utility Bills, Proof of Income/Bank Statements, and any other relevant documents.

Declaration

Declaration by Applicant:
I hereby declare that the information provided above is true and correct to the best of my knowledge. I understand that providing false or misleading information may lead to disqualification from assistance.

I agree to the above declaration and confirm that all information provided is accurate. *

Application Date This application will be submitted on today's date